The value of API: Putting enterprise video intelligence to work across your operations

Video performance becomes more useful when it can inform decisions across an organization.

Network operations may need to examine webcast traffic alongside network health, while analytics professionals want to compare events, automate reporting, or bring video data into a broader view of workplace services.

Hive IT & Network Analytics already provides detailed visibility into enterprise video through real-time monitoring, historical trends, and event and viewer analysis in Hive Portal. Our new Data API extends how customers can use that intelligence.

The documented REST API makes selected event, site, traffic, reliability, and viewer data available programmatically. Customers can incorporate it into their own monitoring, reporting, and analysis environments, connecting video-specific insight with the operational and business context relevant to their organization.

That creates practical opportunities. Network professionals can investigate video performance alongside other infrastructure signals. Recurring reports can draw directly on structured data, reducing manual preparation. Cross-event analysis can help identify persistent issues and assess whether changes are improving the viewing experience over time.

The same data can also support customer-built automation and AI workflows. As organizations connect information across their technology environments, Hive contributes the video-specific context needed to make those workflows more informed.

Hive Portal and the API serve complementary purposes: Portal provides curated insight and detailed investigation, while the API allows customers to apply selected data across their own systems.

Together, they give customers greater flexibility to understand enterprise video, act on what they learn, and carry that knowledge into the next important event.